Reviews

Great place for storage great customer service and very clean place to store your valuables

I love this storage. Management is amazing friendly and very accommodating. Pricing is very reasonable. I will definitely refer to them. And if again in the future need to store items, I will definitely be returning back to value storage.

Awesome Staff, Affordable units, Great Customer Service

Micheal was great and way better price then extra space.

Outstanding customer service skills.

Awesome place, extremely workable and helpful

Staff is very professional and units are affordable. I will be using them again!

I strongly recommend family & friends to this business- "No' Hassle @ all- very clean safe & secure area- All employees are very kind -answering service was prompt/fantastic- And I , would definitely come back in future✨ WAS THE FIRST STOP WHEN SEARCHING & SATISFACTION IS... 5 STAR🌟🌟🌟🌟🌟

This place service was so great with customer service, being very engaging with what my husband and I need and wanted for our storage. Erin had all the information for every question we had and broke down whatever needed to be broke down to us. I recommend this storage space for everyone I know. And they have great prices for storage units plus THEY SUPPORT OUR TROOPS and our US Army Family thanks them for their help!

Quick, fast and super easy... very helpful and went out of her way to make it easy for me. 5 Stars!!

We called around for over an hour trying to find space, as we'd recently moved to town. Couldn't find a thing. Luckily, Valu storage had what we needed, at a very decent price, and they have great customer service.

Have used this place twice. Convenient location, never had any issues. The customer service rep Michael is very friendly and responsive

Super easy and affordable. Friendly and willing to work with you. Plus snacks :)

Real friendly and clean units. I would definitely recommend this for anyone who is new and trying to store their things.

This is a great storage facility when you're in a pinch. Excellent customer service that accommodates you. It's located just off I-14 just outside of Fort Cavazos, TX. Rates are good for being in the immediate vicinity of the military base. I do recommend.

This is a great storage facility. The place is clean. You can have access pretty late and pretty early. The prices are reasonable. The lockers are great for small items. The location is great.

Mr. Michael was professional, patient, and well informed about the steps needed to have successful, and stress free business with the Value storage company. He provided an outstanding customer service experience, Thank you, and God Bless.

Super friendly service . He was quick to help me and make sure I had the right size unit before I made my mind and gave me great tips on how to make my move a lot smoother

Michael was amazing with customer service, very very helpful as I had a hard time getting everything set up with my rental space. I’ll recommend Valu to anyone anytime.

I literally was having a tough time with my moving process. And valu storage made the process super fast and easy. I had awesome and fast service from Michael, he made sure I was in and out ready to use my unit!!

Michael was extremely helpful from beginning to end customer service is amazing great pricing and very reasonable for military families

Michael was great and made process for getting my storage super easy! Very satisfied !

Value storage has great accessible facilities they have secure storage for all your needs I would refer them to anybody needing storage at this present time when you get there tell Michael Dwayne sent you he'll know just tell her to treat you

An excellent place for you storage awesome customer service as well

Good service they fixed the gate after It got broken. Pricing is quite competitive and customer service is good here. Although they will borderline harass you if you leave a bad review even going so far as to call your emergency contacts.

Storage unit prices are alittle overprice for me, but the customer service made up for it, I believe Michael is storage unit manager and only worker and he does an excellent job. He makes up for the price and is always willing to help.

Manager was nice and helped me get exactly what locker I needed when I needed it.

Michael was very polite and professional he offered beverages due to the hospitality he naturally carries! I really appreciate how he explained everything in great detail and made sure i understood my terms!

The values and rates were exceedingly great. The employees, Especially Michael, were incredibly helpful. I had no issues with the pay process and the automatic payments were super convenient. The military discount was also greatly appreciated. Highly recommend for soldiers looking for storage to consider here.

Quick and easy setup, manager was very friendly and helpful.

Great service and Mike was a big help. Awesome

Excellent costumer service from start to finish. Micheal was professional, helpful, and explain everything with ease. He even offered water and/or coffee while you wait. Micheal was very knowledgeable of the facility and able answer every questions and concerns I had. I definitely recommend this establishment.

Best experience I've had with a storage company. Michael was extremely responsive in getting up a lease, and was able to do it over the phone. Easy access, great location.

Nice place, next to HEB like 8 min away from ft cavazos. Able to fit 2 full army duffle bags of misc gear. yall ain't taking overseas in the smallest of lockers they have 💁🏻‍♂️ highly recommended

Michael was so amazing! He made sure all of my storage needs were met quickly and efficiently. He also explained the process clearly and concisely, I will recommend them to all of my friends. Great price and great service! Thank you Michael!

They are really sweet and take the time to make sure you have a good understanding of the contract and what you are paying for which I really appreciated. The unit was VERY clean and NEAT! I am very confident that my things will be safe! They are very friendly and very personable and make you feel right at home! EXCELLENT experience and AMAZING customer service! ❤️

Quick and easy process. Very helpful and accommodating staff. Would recommend again!!!

They are so courteous. And will totally work with you!

Amazing storage place, was super easy/quick to rent and close out my unit. Excellent customer service everytime!!

OH MY GOODNESS!!!! I CANNOT SAY ENOUGH!!! First I was drawn to Value Storage because of their location. They answered the phone immediately and very courteously. And their price was affordable and just what I need in my emergency situation. All WINS!!! Then I got to know MICHAEL!! He is the storage manager / MASTER!!!! He is kind and patient. He is trustworthy and cooperative. He goes above and beyond to assist you and make you feel at ease. I admit I can be a difficult customer because I have high expectations for good customer service. So for me to say these things you have to know he exemplifies Great Customer Service!

Wonderful person very professional just great 👍 thank you so much

Great service and Mike was a big help. Awesome

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Great storage facility, good cost

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It was quick easy process.. all thanks to Iron Mike 👍

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Great place for storage Michael was vey helpful.

This was not the best experience, I couldn’t get access to my items without hunting down the office personal, & there was an entire ant colony in my unit. The front gate is rarely working so anyone can come and go as they please.

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Service is on point! Very accommodating and very attentive to what you need 💕

I worked with Michael to resolve an issue with one of the units/accounts at ValuStorage. He was extremely selfless and waited for me to meet him before he left for the day.

Great customer service and very clean!!!

Michael...very good

Michael was really helpful and thorough with updating the locks on my storage units.

Michael made renting a unit quick and easy. AND whenever there's any kind of issue, he's super quick to let you know theres a problem and what the plan is to fix it.

Very friendly and clean they are very helpful reasonably priced

Awesome service and storage spaces.

Great price and customer service!

Valustorage is the best. Michael is so helpful and kind every single time that we come in We wouldn't want to go any other place for our storage.

Great experience nice customer service

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Very competitive prices, had my unit for a few years and they always communicated when there was a price change and the reason for it

Service was excellent!

Very Good response time .Very knowledgeable of the prices and units

Great place to store your belongings at a low fair price the staff is friendly informative and instructive I would highly recommend individuals try this company and would definitely use their services again if needed be.

Great management and very secure place. Their online paperless procedure was super easy. I will definitely be using this storage in the future.

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Best place around fast easy and professional

Very helpful staff, Affordable and flexible leases, helped greatly with my exit from the Army. very Military friendly!

Fantastic staff and storage location. Fair prices and accommodating management

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Michael the Manager was very helpful and knowledgeable about which storage unit best suited my needs. Definitely recommend it

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Michael does a great job at helping you out and making you feel comfortable. I would recommend this place to anybody looking for storage long-term or short.

The values and rates were exceedingly great. The employees, Especially Michael, were incredibly helpful. I had no issues with the pay process and the automatic payments were super convenient. The military discount was also greatly appreciated. Highly recommend for soldiers looking for storage to consider here.

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Good customer service.

Great place and worked with my inconveniences. Mike is great!

Great ,friendly service from Michael, thanks for being very attentive and providing a bottle of water while we were working in our unit

I like the place with the reasonable prices , i was contacted about my payments and anything about my storage unit , Michael gave me helpful information if i needed help.

Michael is very professional and helpful

Excellent costumer service from start to finish. Micheal was professional, helpful, and explain everything with ease. He even offered water and/or coffee while you wait. Micheal was very knowledgeable of the facility and able answer every questions and concerns I had. I definitely recommend this establishment.

Costumer service was excellent, very helpful, polite and explain everything with ease. He even offered water with this heat.

Great customer service by Michael.

I had a great experience. He was very friendly, knowledgeable and accommodating. Definitely recommend!

The customer service was amazing.

Outstanding service and great location

Great customer service. Micheal was very knowledgeable of the facility and answer every questions and concerns I had

Michael was very helpful and kind.

Michael was very professional. Outstanding customer service. Highly recommended.

The customer service was GREAT! They made sure we got our U-Haul to the storage unit with ease and offered us water while we were unpacking our truck!

Michael was kind and understanding. Made the experience awesome. I feel that he goes above and beyond to provide great customer service.

The manager Michael is EXTREMELY unprofessional. He took my personal number an messaged me personally from his phone.

Staff was very kind and professional. Explained all options and rules thoroughly and made me feel very comfortable storing my belongings there!

Very affordable the employee was very respectful, professional and nice. If I need to move my things in a storage again I will definitely be back to this one!👌

Most affordable storage unit I could find. Michael is who assisted me he was very friendly and knowledgeable. Would highly recommend

Great customer service, with honest and reliable employees. Smooth process when applying and moving in.

Been with this storage company a year plus and very friendly.. clean no critters lol .. just over all great.. thank you for your services

Great place, great customer service.. thank you!

Went in just to see if by chance they had what we needed at our price. Michael had price matched the other places and helped us with his customer service tremendously!!! Most definitely will use for the future.

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They have very nice prices for the size of their storages,and they are very secured. Glad my mother chose to get a storage locker here.(p.s they are also very friendly and cooperative.)

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Graet place for storage. Recommend

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Michael was such a great help, did everything he could to help us out, and explained everything with detail. Will definitely recommend to anyone who needs any storage

The staff is very friendly and accommodating. My third time using them.

Come see Micheal for your storage needs. Also grate rates 👌💪

i love this place very great prices and very nice

Great service

Michael was very awesome really with helping me find a nice space thanks

Michael was so amazing! He made sure all of my storage needs were met quickly and efficiently. He also explained the process clearly and concisely, I will recommend them to all of my friends. Great price and great service! Thank you Michael!

Michael was so very helpful and the unit was extremely affordable as well as convenient. Wouldn't store anywhere else in Killeen

Such a great place for a storage the staff is very attentive and will help you with whatever you need! Micheal was very patient and understanding if you need a storage I would recommend this place for you I had absolutely no problems with anything definitely get your storage through valu storage today!!!!

Great location close to post, friendly staff and very helpful!

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Staff was very friendly and welcoming (Micheal), didn’t take long to get a unit. Facilities are clean and well monitored

Michael was a big help good service

Mr Michael has been very helpful with finding the right storage for my things this is the best place to come check out. Thanks for your patients

Geeat experience with the facility! thanks !

Michael is outstanding person. This place is awesome. I 100% recommended to anyone to come and rent the storage.

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Michael did good job.

Michael was very helpful

I’ve stored here for years great management and customer service with great rates (Highly recommended)

Highly recommend this storage place, simple process, prices are great and very friendly customer service.

This company was very professional and provided detailed information about their security system in placed.Very affordable rates and great customer service! 10/10 would recommend

Quick friendly service at reasonable price. Plus they have military discount.

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Highly recommend this storage facility! Great customer service and location. Very well maintained facility!

Great place!

Michael is the most helpful and friendly guy! He made the process simple and the place is great.

Very helpful and great location

After shopping around, they had the cheapest rates and exceptional customer service.

Exception service waked in and Micheal took care of all my questions and got me in a storage unit in no time he was welcoming and professional would recommend them to anyone

Erin, was so helpful. She help me with everything. I didn't have my glasses. But she TOOKED the time to go over all of my paperwork, she also reserved my storages about 10 days ago. If u wanna good customer service. Come here. Thank u Erin for all of your help.

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Great services, diligent management

Good space and customer service

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They are really sweet and take the time to make sure you have a good understanding of the contract and what you are paying for which I really appreciated. The unit was VERY clean and NEAT! I am very confident that my things will be safe! They are very friendly and very personable and make you feel right at home! EXCELLENT experience and AMAZING customer service! ❤️

Erin is Great to deal with , Helps out with anything she can , truly a great woman ..A++++

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Good service and explained everything very well.

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A+++++++

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They have so many options to choose from! When I was deployed for TWO YEARS I was worried that they might close down or something happens and I loose everything. NOT THE CASE! They are AWESOME! They keep your stuff safe so you don’t have to worry about that. The ease of access around the clock is even better! Use them!

Very easy and straight forward to get a unit. Lots of options to choose from and very flexible staff. Definitely recommend!

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Good service, nice and quick

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She’s amazing and very helpful!! Definitely would recommend this storage unit facility!!

Erin was great in helping me pick what I needed she was able to set me up with the right sizes boxes that I needed and explained everything so I knew what my monthly charge would be and also helped me set up auto payments so I would never be late . Thank you Erin you a great!!

Great deals on all storage units , Erin helped LITERALLY like no manager would ever even during the pandemic. Thanks a lot for making everything so easy I appreciate it as well as my family!

Definitely a life saver

Ultimately the best and cheapest storage facility in Killeen. Service was excellent and renting was fast and professional. Would recommend everyone to use this facility

Awesome fast service. Good price, perfect location.

Very professional, Great customer service.

Awesome place and staff are friendly and helpful! Definitely recommend!

Amazing Customer service! Very helpful and they have the best prices around!

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Erin is great. Always on top of things and definitely makes doing business here easy!

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Valu storage is amazing! Erin was so friendly and kind, the place was clean and well maintained. They even had a dog ped and toys set out! So thoughtful! 10/10 would recommend.

Erin was extremely friendly and really made the experience enjoyable! The prices are super competitive, you can’t beat it. 10/10 would recommend:)

Quick and easy no hassle.

Erin is at the front desk and she’s definitely a people person ...my friend recommended me and we were both doing things at the last minute to get ready for our deployment. This place accompanied us with no issues and the discounts And specials are very much so military friendly ! Especially if you’re on a budget like myself ! Great rates for the time I’m away !

Quick and Easy. Walk-in and you're done within 10min. I suggest reserving a unit online to get a better deal.

Ms Erin was the absolute best! Very friendly and knowledgeable! Thanks for your help!

awesome!

Great, prompt customer service. Nice, clean, Units.

Very friendly and welcoming. Very clean units!

Great people and awesome people that helped me get my payments back on track.

Wonderful customer service, your best and safest bet for storage in town. Tell them I referred you and we both get $25.00 off!

Extremely reasonable prices, fast service, and they’re very up front and honest about the policies.

Very friendly and easily accessable right off the expressway

Erin has helped since i walked in the office! As a former public storage employee I must say this is the best customer service I have seen dealing with with storage company! She helped and I’m truly grateful!

Fast and friendly service, even for last minute storage requests ! Affordable rates ! Would definitely recommend for a friend !

Awesome staff easy storage

Friendly staff! And great prices

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Erin is super cool and helpful.

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I had a great experience ms Erin was most helpful

Very friendly and helpful. I will be recommending them to my friends for sure!

Erin is friendly and has an awesome personality!

Great experience. Erin went out of her way to accommodate us getting into town after business hours. Rented a 5x10 unit. Very clean accommodations.

Great service and very friendly. Love the place.

Great prices and outstanding customer service.

Nice and secure and good prices

Aaron was very helpful during the entire application process. The storage fees and military discount allowed us to rent multiple storage during our relocation to Killeen.

Great to store for military

Super nice staff and cheap prices

Thank you folks... Easy and fast...

Awesome service! Great prices!

Excellent service

Had a very pleasant experience

Excellent location! Customer service is great!

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Very friendly and detailed!!!

Very friendly, great rates!!!

Very friendly n quick service

Awesome customer service. Price is cheap for the biggest storage unit they have. Able to access 24/7. Highly recommend😁

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Fast, easily accessible. Cameras make it easy to use. Very fast and efficient set up.

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Very helpful and cheap for long term storage, definitely will use again.

Very courteous staff, made my move super easy!

Erin was awesome and help me when I need it. Very military friendly.

Great customer service, very helpful. In a good price range as well, would recommend to friends or family.

Great and a quick and easy sign up experience!

Friendly staff, super easy process!

Very customer service friendly and military friendly. Thank you! The free heavy duty locks were a huge bonus!

Friendly knowledgeable staff, made it a pain free move. Highly recommend

The lady in the office is extremely nice! The prices are fare for the area!

Great costumer service!!

Erin was awesome amazing customer service answered any questions I had! Definitely would recommend

Got our unit the same day. Front lady (Erin) helped me and my friend out super easy while we get ready to deploy. She took the time to show us each unit.

Amazing service

Very professional staff and good facilities to store all your household items. Love that they offer a military discount.

The clerk was hilarious an funny great service

Great Service! Thanks

Really nice staff!! Clean storage unit!!

Very Welcoming , Professional Services and Definitely Customer Friendly. I am Overly Satisfied with my visit here

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Good service. Very great prices! Good customer service!

My experience was great and awesome customer service. Erin helped me get a storage unit. Highly recommend this place.

Professional, timely and friendly service!! Highly recommend.

Great Customer Service! Quick and Easy! I’d recommend anyone to use this storage if you want excellent service!

Friendly staff and great location!

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Best prices in town that I have found. The manager is very nice and answers any questions. The renting process is very simple and quick. I definitely recommend this place!

A great place to store, they treated us very well. Highly recommended.

This place service is so great with customer service. Erin has all the information for every question. I highly recommend this storage space.

Super friendly staff!! Convenient location! Fair prices!! Completely satisfied with this place!!

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Excellent services

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Great customer service!

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Very friendly! Accomodating and price match. Can't beat it!

Very friendly and helpful

Moving is stressful and I needed a quick place to store my items. Erin was very helpful and made the process painless. Very, very thankful.

The customer service was awesome. I was able to get the storage place I need at a good price.

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Great value, great service. Highly recommend.

Erin R. I have been with them for over a year and their services are great, they are reliable and work with you, dependable and reasonable all around Great place to share business with. Thanks

Erin was very helpful and awesome

Love the employees,have use them in the pass always satisfying with their service.

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very friendly place

Staff is awesome and very helpful. Not to mention price for the size of the unit is fantastic!

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Great space for a great value!

Quick and easy and helpful

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Really helpful and great location.

My friend got a unit here..she was super pleased!!😍😍😍

Erin is awesome and very patient 😘

This place service was so great with customer service, being very engaging with what my husband and I need and wanted for our storage. Erin had all the information for every question we had and broke down whatever needed to be broke down to us. I recommend this storage space for everyone I know. And they have great prices for storage units plus THEY SUPPORT OUR TROOPS and our US Army Family thanks them for their help!

Outstanding customer service, great employees that made process seamless

Awesome customer service really nursed my hangover by giving me water

Good prices friendly and helpful staff thank you

Great customer service, quick and easy

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Quick, fast and super easy... very helpful and went out of her way to make it easy for me. 5 Stars!!

Great service and affordable rates. Friendly staff

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Super easy and affordable. Friendly and willing to work with you. Plus snacks :)

Fast, easy and friendly

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Friendly staff, great prices

excellent staff and and great prices.

Great service ..really supportive made my redeployment easy

Great place with great service! I highly recommend.

We called around for over an hour trying to find space, as we'd recently moved to town. Couldn't find a thing. Luckily, Valu storage had what we needed, at a very decent price, and they have great customer service.

Erin was a great help to me. I came in early in the morning and I needed a unit right away and she was fast and proficient in her work. She made me laugh and my customer experience was more than a 5 star rating. Thank u valu storage!👍🏾👍🏾👍🏾👍🏾

Ms. Erin is great glad to rent for her company.

Great customer service, really nice lady

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Great customer service and a price that matches. Overall great facility.

I strongly recommend family & friends to this business- "No' Hassle @ all- very clean safe & secure area- All employees are very kind -answering service was prompt/fantastic- And I , would definitely come back in future✨ WAS THE FIRST STOP WHEN SEARCHING & SATISFACTION IS... 5 STAR🌟🌟🌟🌟🌟 (Proud U.S. MARINE MOM)

Awesome ! Outstanding services at Valu Storage of Killeen , Texas .

Very Nice place love it very very nice

Very nice staff and great service....

Real friendly and clean units. I would definitely recommend this for anyone who is new and trying to store their things.

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This place is great! Friendly staff and good rates. I will definitely be renting from them in the future!

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Conveniently located, friendly and helpful staff.

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Nice people very helpful

Nice facility and good customer service. Erin was very knowledgeable and answered all my questions. Thanks!

Cheap value but reliable service

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Great experience with Darryl and ethal, very friendly. Did a great jobviously with customer service